Privacy Policy
Effective Date: 27 August 2024
Introduction
Welcome to Ticketcloud a ticketing platform that allows users to buy tickets to various events.
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect
your personal information.
Information We Collect
When you use Ticketcloud, we may collect the following information:
- Personal Information: Full name, email address, phone number, date of birth, gender,
and social media links. - Usage Information: Details about how you use the app, including your event preferences
and purchase history. - Device Information: Information about the device you use to access the app, including
IP address, device ID, and operating system.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To process transactions and manage your orders.
- To communicate with you about your account and orders.
- To send you promotional materials and updates, if you have opted in to receive them.
- To personalize your experience and provide recommendations.
- To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your
information with:
- Service Providers: Third-party companies that help us operate and improve our services.
- Event Organizers: To facilitate ticket purchases and event management.
- Legal Requirements: If required by law or to protect our rights and comply with legal
processes.
Data Security
We implement appropriate security measures to protect your personal information from
unauthorized access, alteration, disclosure, or destruction. However, no method of transmission
over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw your consent at any time, where we rely on your consent to process your
information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on our app. You are advised to review this Privacy Policy
periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@theticketcloud.com